Genesys is a reputed firm that sells call center technology & customer experience to small, medium & large size enterprises. Genesys products include cloud-based & on-premises software, both have high demand & come with most advanced features. Companies need Genesys Certified Professionals that have the ability to design, configure & efficient working on Genesys tools or software. This is the main reason for the high demand of Genesys certifications in IT organizations. The small & large size IT companies prefer those candidates who do not have an only a deep understanding of Genesys tools but also have Genesys certified professional training certificate. Genesys certified professional GE0- 807 exam is designed to validate ability & expertise of system consultant that are required to work on Genesys tools.
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GE0-807 Exam Basic Information
|Exam Name||Genesys Certified Professional 8-System Consultant, Outbound Voice|
|Last Updated||July 28, 2019|
Genesys GE0-807 Exam Major Topics
Genesys Certified Professional 8-System Consultant, Outbound Voice exam topics is organized into six categories which include. SIP Server Product Overview / General Architecture, Designing A SIP Server Solution, Deployment, Deploying Media Server, Using SIP 8, and Monitoring SIP Server 8 Deployment. Detailed information with regard to these topics is given below.
- SIP Server Product Overview / General Architecture – The first topic of Genesys GE0-807 Exam gives a complete overview of IP technology, SIP, VoIP protocols, components of a VoIP network, gateways, soft switches, application servers, SIP endpoints, voice interaction flow, basics of SIP protocol, SDP, Overview of IP products, SIP server, and SIP solution components and the use of network SIP server are described in detailed.
- Designing A SIP Server Solution – In the second topic of Genesys GE0-807 exam talks about the key features, features of Genesys SIP server, SIP server deployment modes, SIP deployment considerations, and SIP server integrations.
- Deployment – The third chapter of the Genesys GE0-807 exam covers the deployment phase of Genesys certification. In this section you will learn about OS support, SIP server installation, deploying a SIP network server, network SIP server installation, SIP server as a T server, SIP server configuration, deployment of SIP server, configuration, mapping SIP headers, configuring call transfers, configuring conference calls, auto agent, and multi-site call type tracking.
- Deploying Media Server – In the forth syllabus section of Genesys GE0-807 provides a complete detailed of Genesys media server features, genesis media server deployment, and overview of stream manager.
- Using SIP 8 – In the section a complete overview and the features of using A SIP softphone and agent configuration, and class of service are described in detail. What is the SIP softphone? Where you can use it? Its features and all benefits are described in full detail. You will also learn about the agent configuration of Genesys products.
- Monitoring SIP Server 8 Deployment – The final chapter of Genesys GE0-807 consists of call supervision, recording configuration, monitoring SIP messages, reading SIP logs and maintaining configuration.
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