ITIL stands for Information Technology Infrastructure Library. The library consists of concepts and guidelines of the IT field that are used to develop operational procedures within the IT department of enterprises. ITIL offers different levels of certifications that are available for study. In these certifications, the ITIL 4 Foundation Certification is the most updated form of ITIL certification program. The ITIL-4-Foundation Exam is specifically designed to give a precise introduction to ITIL 4 and helps candidates in the following ways.
- Offers a basic understanding of the ITIL framework
- Develop an understanding that how ITIL can be used to enhance IT service management
- Provide a complete guideline for the creation, installation, and continual improvement of IT products and services.
ITIL 4 Foundation exam format
- The ITIL foundation consists of multiple-choice examination questions.
- Total number of 40 questions
- 26 marks are required to pass (out of 40 available) – 65%
- Time duration is 60 minutes
After the successful completion of an exam, you will get an official ITIL 4 foundation certificate.
Topics in ITIL 4 Foundation exam?
- A Holistic Approach To The Facilitation Of Co-Creation Of Value With Customers And Other Stakeholders In The Form Of Products And Services
- The Guiding Principles Of ITIL 4/ The Four Dimensions Of Service Management
- Key Concepts From Lean, Agile, Devops, And Why These Are Important To Deliver Business Value
- How ITIL Practices Described In ITIL 4 Will Maintain The Value And Importance Provided By The Current ITIL Processes
- Whilst At The Same Time Expand To Be Integrated To Different Areas Of Service Management And IT, From Demand To Value
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