The Cisco 500-051 Exam

Exam details:

Complete Exam code: 500-051 UCCX

Certification: This exam is a part of the Cisco IP Contact Center Express Specialist certification which is a Cisco exclusive and is available to all of the customers of Cisco.

Type of Certification: The Cisco IP Contact Center Express Specialist certification is a Specialist’s certification by Cisco Systems Inc.

Languages: This exam is available in only and only English as of this writing.

Duration: The duration for this exam is approximately 65-75 minutes depending on the conditions and state of the place the candidate attempts the paper in and the place where the candidate attempts the paper itself.

Amount of questions: This exam consists of 45-60 questions that are to be solved by the candidate over the allotted amount of time.

Exam Provider: The official provider of the Cisco 500-051 UCCX exam, which is a part of the Cisco IP Contact Center Express Specialist certification, is the Pearson VUE Company.

A little about the exam

The Cisco 500-051 UCCX exam, better known as the Cisco Unified Communications Contact Center Express Implementation 500-051 UCCX exam is an exclusive exam from the IT giant that is Cisco. This certification is available across multiple countries across the globe and is available to those who wish to attempt it. In addition, this is one of the most prized and most precious exams and that is because this is the exam that, when passed by the candidate, entitles the candidate to the Cisco IP Contact Center Express Specialist certification which is one of the most demanded certifications in the IT industry.

Ideal candidate profile

The ideal candidate for this type of exam, namely the Cisco 500-051 UCCX exam is a person with the right qualifications. The qualifications include the right amount of experience, age and education to deem a person eligible to be enrolled in this exam. The right amount of education includes the required amount of schooling hours and graduation certificates. The experience that is required includes the experience in the IT field that a person has over the years. In addition, any previously obtained certifications are an ingredient to a candidate that has an edge over other candidates in this case, provided that the certification or certifications the candidate has are IT related.

Recommended resources for preparation

Here is the resource that is recommended by most people for use when a person feels the need to prepare for the Cisco IP Contact Center Express Specialist 500-051 UCCX exam.

  • The Cisco IP Contact Center Express Specialist UCCX course that is available on the official Cisco website along with the official retailers and distributors of the 500-051 exam which would be the Pearson VUE Company.

Skills tested in this exam

The 500-051 exam tests a candidate on the basis of the following skills:

  • Implementation of the Cisco Unified Communications Contact Center Express systems.
  • Configuration of the Cisco Unified Communications Contact Center Express systems.
  • Management of the Cisco Unified Communications Contact Center Express systems.
  • Maintenance of the Cisco Unified Communications Contact Center Express systems.
  • Troubleshooting and Solutions of the problems that may arise when using the Cisco Unified Communications Contact Center Express systems.

 

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